Privacy Policy
Last Updated: January 4, 2026
Information We Collect
When you use our services, we collect information necessary to provide pool care services. This includes your name, address, phone number, email address, and payment information. We also collect information about your pool, such as size, equipment type, and service history.
How We Use Your Information
We use your information to schedule and perform pool cleaning services, process payments, send service reminders, and communicate about your account. Your contact information allows us to reach you about upcoming appointments, service issues, or changes to our schedule. We may also use your information to send occasional updates about our services or special offers.
Information Sharing
We do not sell or rent your personal information to third parties. We may share your information with service providers who help us run our business, such as payment processors or scheduling software. These providers are required to protect your information and use it only for the services they provide to us. We may also disclose information if required by law or to protect our rights and property.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. This includes secure storage of physical records, password protection for digital files, and encryption of sensitive payment information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Cookies and Website Data
Our website may use cookies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site. You can disable cookies in your browser settings, but this may limit some website features.
Your Rights
You have the right to access, correct, or delete your personal information at any time. You can also opt out of marketing communications while still receiving important service updates. To exercise these rights, please contact us using the information below.
Children's Privacy
Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us at:
SJP San Juan Capistrano Pool Care
27712 Paseo Barona, San Juan Capistrano, CA 92675
Phone: (714) 790-1817
Email: contact@sanjuancapistranopoolcare.com